Contact Us
Have questions about our eyewear collections? We're here to help. Reach out to our team for personalized assistance with your eyewear needs.
Phone
+254 703 506 848
Mon-Fri from 9am to 6pm EAT
info@aureto.co.ke
We'll respond within 24 hours
Location
Nairobi, Kenya
Visit our flagship store
Store Hours
Mon-Sat: 9AM - 7PM
Sunday: 10AM - 5PM
We'd Love to Hear From You
Frequently Asked Questions
Find answers to common questions about our products, shipping, and services.
How do I know which frame size is right for me?
We provide detailed measurements for each frame. You can also use our virtual try-on feature or visit our store for a personalized fitting.
What is your return policy?
We offer a 60-day satisfaction guarantee. If you're not completely happy with your purchase, return it for a full refund or exchange.
Do you offer prescription lenses?
Yes! All our frames can be fitted with prescription lenses. Simply select the prescription option when adding to cart.
How long does shipping take?
Within Nairobi: 1-2 business days. Rest of Kenya: 3-5 business days. International shipping: 7-14 business days.
Ready to Find Your Perfect Pair?
Explore our curated collection of premium eyewear designed for style, comfort, and protection.
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